Online Weekend Retreat ~ January 2021

Satsang means ‘association with the highest Truth’ and refers to a gathering of people who are searching for who or what they truly are at the deepest level. Satsang often takes place in the presence of an awakened teacher or master. Seekers will ask questions and the master will respond to clear up any doubts, misunderstandings or apparent obstacles. Satsang, Self-inquiry and ‘An Invitation to Freedom’ are all powerful aids to discovering your true nature and timeless freedom. A lasting discovery of Truth is often referred to as self-realisation, enlightenment or awakening. More information can be found on the Satsang page.

We encourage everyone to attend all the sessions of the retreat, however if this is not possible, the recordings are available to stream or download for 6 months after the event. Steaming is possible shortly after the end of each Satsang, and downloads will be available within 2 weeks after the end of the retreat.

As much as possible throughout the retreat, move quietly with your attention resting in silent awareness. Some suggestions that you may wish to consider:
– Preparing your space can contribute greatly to the atmosphere. For example, a clean and quiet space where you are comfortable and undisturbed can be supportive.
– Take a moment to consider how to be free from distractions and interruptions. Eg. turn off your phone; close apps and other tabs on the computer; where possible, let friends and family know that you would prefer not to be disturbed
– The time you spend prior to and after Satsang is of utmost importance to allow the pointings to settle deeply inside your heart. Sitting quietly at these times can be very powerful, even if it is just for 10 minutes.
– Keep your attention focused inwards throughout the retreat even while engaging in necessary practical daily activities and interactions.
– Arrange some quiet contemplative time, and avoid unnecessary distractions throughout the retreat, such as watching movies/tv, browsing social media etc.

The most important requirement is a sincere and wholehearted commitment to self-discovery. While it is recommended to have plenty of time for contemplation, and a calm and peaceful space to join the retreat, it is still possible to benefit greatly from the retreat in other circumstances. Our suggestion would be to be as present as possible during the Satsangs (live or recorded), and to avoid any unnecessary additional activities other than what is required of you.

During the retreat, Mooji will mostly take written questions, and may call on those who have joined the Zoom call for that Satsang (in English only). Those who wish to ask Mooji a question can fill in the Join on Zoom form (available after registration) and put their question in the ‘Question for Mooji’ field. 

Before each Satsang, a number of questions are printed, and these questioners are invited to join that Satsang on Zoom. During Satsang, Moojibaba may read these letters, or call on participants in the Zoom call who have been selected by lottery. (Please see the Zoom Call FAQ section below for more information about the lottery.)

Zoom invitation emails will be sent out by 23:30 (UTC) every evening to those that have been selected by the lottery to invite them to the Zoom call the next day.

Letters in French, Italian, Spanish and Russian: It is possible to write letters to Mooji in these languages and our team will translate them. However, if a translated letter is read by Mooji, the writer will be watching on broadcast (not on Zoom), because translation is not possible on Zoom call due to technical limitations.

The retreat is in English, and live translation is available in French, Italian, Russian and Spanish for the broadcast only. (See below for note about Portuguese). We will not be able to offer translation for those joining on Zoom, or for technical support. 

This translation service is being lovingly offered by non-professional interpreters joining online from around the world. Offering live translations in this way is quite new for us, and the quality may vary.

It is helpful for some participants to listen to Satsang in their native language, however there is always the possibility that some of Mooji’s words or meaning is missing or not translated perfectly. Naturally, Mooji’s own, unfiltered words are the highest and most powerful transmission, but many have benefitted deeply from listening to the live translation.

A note about translation into Portuguese: Despite our sincere intention to offer Portuguese translation for events, we are unable to commit to offering it this time due to unforeseen circumstances. We are exploring solutions and will provide an update here and to our Portuguese email subscribers by 8 January. You can join the Portuguese mailing list here.

Uma nota sobre a tradução para o português: Apesar da nossa sincera intenção de oferecer tradução para o português nos eventos, nós não conseguiremos nos comprometer a oferecer esse serviço desta vez devido a imprevistos. Estamos explorando soluções e iremos divulgar atualizações aqui e através do email para os inscritos na nossa lista de emails em português. Você pode se inscrever para a lista de emails em português aqui.

Concession places are available for those who are unable to attend at the full price for financial reasons. Please click here for more information. Applications for concessions close on Saturday, 16 January at 6am (Lisbon time)

This retreat is not residential; it is being offered online only.

Space is not limited for this event as it is being offered online. 

Registration is through Mooji TV here. Read through the details of the retreat and click ‘Buy Ticket.’

If you have previously purchased any online retreat or Sahaja Express subscription, you should already have a Cleeng account. Log into your existing account. You can reset your password if you have forgotten it.

If you do not have a Cleeng account, you can create one now. It is possible to log in through email, Facebook or Google. Please remember which option you choose as you will be logging into this account anytime you want to watch the live Satsangs or recordings.

Once you are logged in you will come to the payment window. In most countries you can pay with PayPal or credit card. If you do not have a credit card it’s possible to link your bank account directly via PayPal.

Click ‘Confirm’ to submit payment. You will receive an email from Cleeng to confirm your payment. Note that you have to register and pay one time only; thereafter, log in to your Cleeng account to view the broadcasts.

At Satsang time go back to the Retreat page on Mooji TV and log in. The broadcast will automatically start as long as you are logged into your Cleeng account.

The Retreat page will have the details of how long the recordings will be available to watch.

Please try clearing your cookies and browser history

If you are having any issues getting your payment accepted, please contact Cleeng directly.

For any other issues you can e-mail info@mooji.tv

Make sure you have registered for the event on Mooji TV. At Satsang time, go to the page of the current retreat. All active retreats will be listed under the ‘Retreat’ tab at the top of the Mooji TV page.

If you are already logged in, you will be automatically taken to the broadcast. If you are not logged in, just click log in and enter your Cleeng details. The broadcast will start automatically on the video player.

Usually broadcasts begin 5-15 minutes before scheduled time. If the Satsang doesn’t start on schedule, please refresh the page. If it is still not there, please double check the Schedule page and make sure you are tuning in at the correct time based on your time zone.

If you have any issues, please check the FAQ and if you still need help email info@mooji.tv

Log into the retreat page. Past recordings should be listed automatically in the bottom video player. Sometimes the most recent recording will be in the top player and you may have to click a play button. Click on any of the recordings to play it. Note that you can scroll up and down this list to see the full retreat. These recordings are available to view until the date mentioned on the retreat page.

These are our suggested technical specifications for joining the broadcasts:

Internet Connection
5-10mbps download speed is recommended. You can check your connection at Fast.

System Requirements 
Windows 7 or higher, Mac OS X 10.6 or higher.

Supported desktop browsers
Google Chrome, Mozilla Firefox, Safari 8 or higher, Internet Explorer 11, Microsoft Edge. Note: We recommend using Google Chrome as it seems to have the least technical difficulties. If you are having any trouble watching the live stream or recordings, please try switching to Google Chrome.

Supported mobile browsers
Chrome, Firefox, Safari (iOS), Android native browser (Samsung devices only)

Please note that Smart TV browsers are not supported at this time.

If you are selected by lottery to join a Zoom meeting, the same requirements apply as for joining the broadcast (see question above). Additionally, we recommend that you:

• Download the latest version of Zoom software for free here 
• Test your audio and camera on Zoom here
• Join using a computer (PC or Mac) instead of a mobile device / tablet
• Connect with headphones that have an in-built microphone

Zoom is a video and audio conferencing platform that allows calls for groups of people. The free account offered by Zoom is sufficient to participate in this retreat. You can find out more about Zoom here.

No, most participants will watch each Satsang via the Live Broadcast on Mooji TV. During Satsang, a smaller, changing group of participants will be in a Zoom call with Mooji. Much like in a physical retreat, most of the retreat participants are being guided through Mooji’s universal exchanges with questioners that come forward.  

A smaller, changing group of participants will join each Satsang via Zoom, while the rest of the participants watch a live broadcast via Mooji TV. To enter the lottery to join this Zoom call with Moojibaba, please fill in the Join on Zoom form made available to you after registering for the retreat. Each Zoom call will include participants who have sent in a written question for Mooji and participants selected by lottery from the Join on Zoom pool.

Only participants who have indicated that they would like to be on a Zoom call by filling in this form will be placed in the lottery.

Invitation emails will be sent out by 23:30 (UTC) every evening to those that have been selected by the lottery to invite them to the Zoom call the next day.

Please see the previous question to find out how to enter the lottery to join the Satsang Zoom call.

Participants for the retreat will be given access to online materials that guide you on how to install and connect to meetings with Zoom. We ask that all participants who wish to join the Zoom call do a test meeting with a friend to ensure you are comfortable with the settings. For those who are still struggling, we will host a ‘practice’ session where you can join a Zoom call with our team who can help you with any difficulties you are having.

Please note: we can only offer technical support in English. Also, given the number of people connecting, we will be unable to offer technical support during Satsang itself.

We are taking care to ensure that the Zoom calls are configured in a way that ensures a good retreat experience for everyone. People will not be able to interrupt, and will only be able to speak if called upon. Extra features such as chat and screen share will be disabled to avoid unnecessary noise and interruptions.

Please try refreshing the page and closing / re-opening your browser. If you are having consistent issues trying to watch the stream, please try switching to Google Chrome web browser.

If you are experiencing recurring buffering, please make sure your internet connection is fast enough to support streaming: www.speedtest.net (should be at least 1.5 Mbps download)

If you have a slower internet connection, please try lowering the playback resolution by clicking on the gear icon in the bottom right corner of the video player.

Wherever possible, connect to internet using a cable rather than WiFi

If you have confirmed your connection is fine and you have been able to watch the stream successfully so far, the problem may be on our end. We will be working to fix the issue and you can send an email to info@mooji.tv to let us know what is happening for you.

If you have not been able to establish a connection to the stream at all, please take a screenshot and send it to us at info@mooji.tv

Live Satsang is usually broadcast with two or more different quality streams. You can adjust the quality setting in the lower right corner of the player. Select the highest quality that your internet bandwidth can handle.

If you are hearing an echo, it is possible you have the retreat open in multiple browser tabs or windows.

If you cannot hear any sound, please make sure you don’t have the player or your computer sound muted.

• Please try watching on Google Chrome and see if this helps
• Delete your cookies and browsing history from your browser
• Make sure Adobe Flash is up to date
• See if it works on a different device. If you are still having trouble, please take a screenshot and send it to info@mooji.tv along with an explanation of what you have tried so far.

Please clear your cookies and browsing history on your browser

Make sure you are logging in with the same account you used to register

If you can’t remember your password, click ‘Forgot password’ and you will receive a link to reset it

If you can’t remember the account you used to register for the retreat, please email info@mooji.tv and we should be able to help you find your account information

If you are still having difficulty logging in, please contact Cleeng directly.

Our first recommendations are always to:

• Restart web browser
• Clear cookies and browsing history
• Try using Google Chrome

If these suggestions don’t help, please give as much detail as possible in the issue you are facing, and include screenshots (how to take a screenshot) as well as the browser and device you are using. You may send your support question to info@mooji.tv

If you cancel your participation in a retreat for any reason, the cancellation policy below will apply:

• If you cancel up to 48 hours before the start of the Online Event/Retreat, a full refund of the ticket fee will be given.
• It is not possible to cancel within 48 hours before the start of the Online Event/Retreat; no refunds will be given for cancellation requests after this time.

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