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Contact Us

You are welcome to contact us through this contact form. We also greatly value your feedback and invite you to use our Feedback Form for this.

Please be aware the contact form is not for sending satsang questions, letters or personal meeting requests for Moojibaba, and the team cannot respond to letters of this nature. Thank you for your understanding.

Here are some FAQs that may help you find what you are looking for more easily.

What is the retreat schedule?

If you have already registered for the retreat, you can find the schedule here. If you are not yet registered you can find the schedule on the retreat information page.

What are the times for the retreat in my local timezone?

You can use this page to convert the scheduled times into your local timezone.

How can I register for the retreat?

You can register for the retreat here. Before registering, please carefully read through the retreat information above, including the Retreat Guidelines, Terms & Conditions (including cancellation policy) and Privacy Policy.

Registration has the following steps:

– Create a Mooji.org account or Log In using your existing Sangha Shop or Sahaja Express account

– Read and acknowledge the mental health information

– Fill in the information on the Checkout page, taking note that there are two columns, and click “Place order”

– You will then have immediate access to the Retreat Homepage

– You will also receive two booking confirmations: one containing your Invoice for payment and another Welcome email with the link to the Retreat Homepage and some other information

At Satsang time, go to the Retreat Homepage

If you are already logged in, you will be automatically taken to the broadcast. If you are not logged in, just click log in and enter your Mooji.org account details. The broadcast will start automatically on the video player.

The registration is not accepting my payment, can you help?

Please get in touch with us using the form below and provide as much detail as you can about what is not working.

The retreat has started and registration is closed, but can I still sign up?

It is no longer possible to register after the retreat has started.

When can I join on Zoom?

The Zoom Satsang sessions with Moojibaba will take place from Wednesday, 5 October until Sunday, 9 October. You will have the opportunity to join two of these sessions by selecting your preference during registration. Once you have registered, you can see your selected Zoom sessions on the Retreat Homepage.

We will try to accommodate everyone’s availability but cannot guarantee this. Once the sessions are confirmed, your two allocated sessions and the link to the Zoom call will be shown on the Retreat Homepage. We will confirm the sessions by Tuesday, 4 October at 23:00 Lisbon time.

How can I join the other sessions of the retreat if I’m not in the Zoom call?

Apart from the two retreat sessions which you can join on Zoom, you will join most of the retreat via live broadcast on the Retreat Homepage. Once you are logged into the retreat homepage you will see the live broadcast player at the top of the page where you can watch the retreat.

How can I change my Zoom sessions?

Please go to your Retreat Homepage and click on the link that says:

Change my Zoom session availability

This can be changed until Monday, 3 October 8:00am Lisbon time.

We will try to accommodate everyone’s preference but cannot guarantee this.

Where is my link to join the Zoom call?

You will find the link to your Zoom session on the retreat homepage.

The sessions will be posted as soon as they are finalised which is expected to be no later than Tuesday, 4 October 23:00 Lisbon time.

Can I join more than two Zoom sessions for Satsang?

We have organised the retreat so that everyone can have an opportunity to join two sessions with Mooji on Zoom, however, it’s not possible to join more than two Zoom sessions during the retreat.

I am having trouble joining the Zoom call / my link is not working

Please make sure you are joining the correct Zoom session. You can see which two Zoom sessions you have been selected for on your Retreat Homepage. The link will only work for the sessions you are selected for and not any other session (you should watch the other sessions via live broadcast on the Retreat Homepage).  

The Zoom rooms do not open until 14:00 (2:00pm Lisbon time) for Satsangs and 8.30 Lisbon time for the Guided Meditation.  

If you’ve confirmed both of these above points, please send us a message below, providing as much detail as possible about where you are getting stuck.

How do I join the Zoom on-boarding calls?

You can join at any time within the times given below. Once you have joined the call, please allow up to 20 minutes to be allowed in. Once you are registered for the retreat, you can find the link to join one of the calls on the Retreat Homepage.

Monday, 23 May

9.00 – 10.30 (9-10.30am) Lisbon time

15.00 – 16.30 (3-4.30pm) Lisbon time

I’m hearing double sound or echo

If you are hearing an echo, it is likely that you have the retreat open in multiple browser tabs or windows. You may also have the live web broadcast and Zoom call running at the same time.

I am having technical difficulties watching the live broadcast

Please refresh the page and see if that helps. If we are having technical difficulties from our end, we will post a message on the page to let you know. If this doesn’t help, please try the following:

If possible, we would suggest using Google Chrome as your web browser, as we find it experiences the least amount of issues.

If you are experiencing recurring buffering, please make sure your internet connection is fast enough to support streaming: fast.com (should show at least 1.5 Mbps)

If you have a slower internet connection, please try lowering the playback resolution by clicking on the gear icon in the bottom right corner of the video player.

Wherever possible, connect to internet using a cable rather than WiFi.

If you have not been able to establish a connection to the stream at all, please take a screenshot of the issue and submit the form below, providing as much details as possible.

Where can I find the live broadcast for the retreat?

The live broadcast will be available at the top of the Retreat Homepage as soon as the retreat begins. If you do not see the live player or it seems to be out of date, please refresh the page.

Where can I watch the recordings from the retreat?

All of the recordings from the retreat, including the contemplation guidances, pre-retreat recordings, and live Satsang recordings, can be found on the retreat recordings page.

If I can’t watch any of the sessions live, can I see the recordings later?

Yes, you can view the recordings of any of the retreat sessions on the recordings page shortly after the live broadcast has finished. The live Satsang recordings will be available to watch for at least six months after the retreat finishes.

The form is not accepting my photo

Please make sure the picture is under 4MB and is a picture format.  If your photo is not being accepted, please try converting it to a JPEG format.  

You can also convert and resize your photos on this website.

How can I submit my photo to the retreat?

You will have the opportunity to submit your photo during the registration process.   

How can I ask Moojibaba a question during the retreat?

Each participant will be invited to join two live Satsangs on Zoom and Moojibaba will take questions directly from those on Zoom. If you have a burning satsang question, report or testimony for Moojibaba, you can use the hand icon on Zoom to indicate this. Please keep your question short and to the essence of what you would like to share.

We also feel to share that it is not necessary to ask a question to make the full use of this time in retreat—when Moojibaba answers one questioner, he is really answering all our questions with his universal answers and direct pointings.

Questions in French, Portuguese, Italian, Spanish and Russian: It is also possible to ask Mooji a question in these languages. If you require translation, when you register for the retreat, please select the two sessions that offer translation in your language. Each satsang will offer translation for all languages on the Live Broadcast, and 2 languages within the Zoom call per Satsang.

The broadcast is pixelated / low quality

Live Satsang is usually broadcast with two or more different quality streams. You can adjust the quality setting in the lower right corner of the player. Select the highest quality that your internet bandwidth can handle.

There is no sound, what can I do?

If you cannot hear any sound, please make sure you don’t have the player or your computer sound muted. Please also refresh the page, if we are having technical difficulties from our end we will post a message on the page to let you know.

The broadcast has stopped playing, what can I do?

Please refresh the page and see if that helps. If we are experiencing technical difficulties from our side, we will post a message on the page to let you know. Otherwise, please check that your internet connection is stable and working — you can check your internet speed on fast.com

If your speed is less than 4 Mbps you should decrease the resolution of the live broadcast by clicking the gear in the bottom right corner of the live player.

If these steps don’t help, please get in touch with us below.

I’m registered but I can’t see the retreat page

Please make sure you are logged into the account you used to purchase the retreat. You can use the circle in the top right hand corner of the website to log into your account if you are not currently logged in. If you are logged in, please make sure you are logged into the correct account — you should be logged into the email address where you received your retreat confirmation and invoice. 

You can use the account button in the top right hand corner to log out and try logging back in to the correct account.

If this doesn’t help, or you’re not sure which account you used to register for the retreat, please get in touch with us below.

I am having trouble registering for the retreat

Please let us know what difficulty you are having in the form below, and if possible please include a screenshot / picture of where you are getting stuck.

I am having trouble joining the Zoom call / my link is not working

Please make sure you are joining the correct Zoom session. You can see which two Zoom sessions you have been selected for on your Retreat Homepage. The link will only work for the sessions you are selected for and not any other session (you should watch the other sessions via live broadcast on the Retreat Homepage).  

The Zoom rooms do not open until 14:00 (2:00pm Lisbon time) for Satsangs and 8.30 Lisbon time for the Guided Meditation.  

If you’ve confirmed both of these above points, please send us a message below, providing as much detail as possible about where you are getting stuck.

I’m hearing double sound or echo

If you are hearing an echo, it is likely that you have the retreat open in multiple browser tabs or windows. You may also have the live web broadcast and Zoom call running at the same time.

How can I apply for a concession to the retreat?

You can apply for a retreat concession by filling out this form. Applications close on Thursday, 22 September at 6am (Lisbon time). If you can complete the form earlier, that is a great help for us to process the applications in good time before the start of the retreat.

What is satsang, self-inquiry and the Invitation?

Satsang means ‘association with the highest Truth’ and refers to a gathering of people who are searching for who or what they truly are at the deepest level. Satsang often takes place in the presence of an awakened teacher or master. Seekers will ask questions and the master will respond to clear up any doubts, misunderstandings or apparent obstacles. Satsang, Self-inquiry and ‘An Invitation to Freedom’ are all powerful aids to discovering your true nature and timeless freedom. A lasting discovery of Truth is often referred to as self-realisation, enlightenment or awakening. 

More information can be found on the Satsang page.

How can I be in Satsang with Mooji?

Satsang with Mooji is offered in various ways:

  • Retreats and live events with Mooji are announced on our Schedule page as soon as they are confirmed. You can also sign up for our News & Events mailing list if you would like to hear from us directly.
  • An extensive, freely available video library of Satsangs is available for all on Mooji TV.
  • Our subscription service, Sahaja Express, offers several potent Satsang releases each week, including spontaneous talks and special content.
  • Satsang is also available in books by Mooji, and through a range of other satsang offerings such as Guided Meditations in the Mooji Sangha Shop.

If you would like to connect with others to watch Satsang with Mooji, there may be a Sangha group in your area. Please see Sangha Groups for more information and a full list of locations around the world.

What are the official Mooji channels and websites?

These are the official websites and channels that are maintained under the guidance of Moojibaba.

There are also a number of unofficial pages online shared from a love and gratitude for Mooji’s pointings. Please be aware that we cannot ensure that everything published online in Mooji’s name is true to his guidance and essence, and as with all online content, we advise you to use your discernment. Some unofficial sites and services may ask for a donation or contribution that does not come to Associação Mooji Sangha, Mooji Foundation Ltd, and affiliates. 

If you have doubts about a product or service in Mooji’s name, please send us a message below.

I have a question, feedback, or am having an issue with Mooji.org or Mooji.tv

Thank you for reaching out. Please send us a message below with detailed information, including any relevant links.

I would like to interview Mooji

Moojibaba occasionally does interviews when the intention and focus is in connection with Satsang and the schedule allows. You can send your request to the team using the message box below. To help us understand your request, it is helpful that you briefly include the following:

  • How did you come to know about Mooji and why would you like to interview him?
  • The topic and estimated length of the interview, and some sample questions if you have them. 
  • What is the preferred interview format? (online/in-person, live/recorded, video/audio/written etc.)
  • Where would the interview be released? 
  • Is there a timing to be aware of, like a release date by which the interview would need to happen, or is it open? 

Thank you very much for providing these details. We will get back to you as soon as we can, however, please know that we receive many requests and that this may take some time.

Can I invite Mooji to an event?

We understand and truly appreciate that many would like Moojibaba to offer Satsang and attend events happening around the world, both physically and online. Please know that in recent years, Moojibaba has not felt drawn to travel much and is also not likely to do much travel in the future. These days, he also rarely joins events outside of our own online retreats that are dedicated entirely to Satsang. If you still wish to submit an invitation, you can send us a message below with the details.

How can I ask Mooji a Satsang question?

Mooji favours the immediacy of Satsang to respond to genuine and burning questions about freedom. Addressing questions in Satsang supports and benefits many who may have the same or a similar question. Due to the current world situation, Satsang events are offered online. Moojibaba answers some of the questions by calling on participants in Zoom.

Outside of an online retreat setting, Moojibaba is not able to read or respond to individual letters or questions, due to the volume of requests. You can read some powerful pointers about this here.

There is also a vast and growing library of freely available satsangs on Mooji TV, with many questions having been answered over the years. You may like to use the Search function and Topics drop-down to help you find what you’re looking for.

Can I speak with Mooji privately or send him an email?

We receive many requests to speak with Mooji privately, and understand the natural urge to meet him in this way. While Moojibaba loves to hear from his Sangha, it has become an overwhelming and near impossible task trying to keep up with the volume of individual letters and messages coming in. In fact, he recently himself asked not to be sent individual letters or requests, and shares some powerful pointers on this topic here.

We can also suggest for you to consider the online events, where Moojibaba answers questions by calling on some of the participants in Zoom. Any new events are posted on the Schedule page, or you can sign up to the mailing list to be notified when new events are announced.

Can I send Mooji a letter or gift by post?

While Mooji receives your love and appreciates your kind gestures, he prefers that you do not send him gifts as he has all that he needs. Also, he lives in a very small hut and is very content with what he has been graced with. He says the greatest gift you could offer is to follow his guidance earnestly until you awaken to your true and eternal nature. You can also read some powerful pointers here about the urge to send individual letters and requests. 

If you feel to offer a gift, donations are most gratefully received to help make Satsang accessible to the many beings who love and follow his teachings. If you wish to donate or to find out more, please visit the Donate page.

When is the next event with Mooji? Is he coming to my country soon?

The full list of Satsang events with Mooji can be found on the Schedule page. As soon as an event is confirmed it is posted on this page, including events in other countries. If you would like to receive news and events updates, you can subscribe to our mailing list here.

I am not able to log in to the retreat

We are sorry to hear that you are having this issue. Please try the following:

  • Make sure you are logging in with the same account you used to register.
  • Clear your cookies and browsing history on your browser. 
  • If you can’t remember your password, click ‘Forgot password’ and you will receive a link to reset it. 
  • If you can’t remember the account you used to register for the retreat, please message us and we should be able to help you find your account information. 

I click on the recordings but they don’t play

We are sorry that you are having this issue. Please try the following:

  • Try watching on Google Chrome and see if this helps 
  • Delete your cookies and browsing history from your browser 
  • See if it works on a different device. 

If you are still having trouble, please take a screenshot and send it to us using the message box below along with an explanation of what you have tried so far.

I attended a previous retreat and cannot access the recordings

You can find past retreat recordings in the ‘My Library’ section of the website. You will need to log into the account you used to purchase the retreats in order to view the recordings. If you can’t see the recordings in your library, please make sure you are logged into the correct email address you used for the initial purchase.
If you still have difficulties, please get in touch with us and we’re happy to help.

I cannot afford to attend a retreat at the moment. Do you offer concessions?

Concession places are available for those who are unable to attend an event at the full price for financial reasons. When an event is offered, more information can be found on the event page. You can check the Schedule page for upcoming events.

Do you offer translation for retreats with Mooji?

Events are offered in English, and live translation is often available in several languages, such as French, Italian, Portuguese, Russian and Spanish. Occasionally we are also able to offer other languages. As the languages change, please check each event for more information about which languages are being offered.

This translation service is being lovingly offered by non-professional interpreters joining online from around the world. It is helpful for some participants to listen to Satsang in their native language, however there is always the possibility that some of Mooji’s words or meaning is missing or not translated perfectly. Naturally, Mooji’s own, unfiltered words are the highest and most powerful transmission, but many have benefitted deeply from listening to the live translation.

Can I ask Mooji a question during events?

During retreats, Mooji mostly takes written questions. Those who wish to ask Mooji a question can submit a letter after registration, and some are usually read in each Satsang. Although not every letter is answered individually, each one is read by the team and received in the Heart. Many have found that even if their question is not read in Satsang, Moojibaba’s answers are universal and always pointing to the highest Truth, and they receive their answer in this way.

Can I access Sahaja Express from all of my devices?

You can watch Sahaja Express on your PC, laptop, smartphone, and tablet. You can also cast to your TV using Chromecast, but we do not offer support for watching on Smart TV browsers. If you wish to watch on your TV and casting is not an option, we would recommend connecting your computer, phone or tablet to the TV using an HDMI cable.

I’m having trouble logging into my Sahaja Express account

Sorry that you’re having this issue. Please see if this is due to one of the following reasons:

  1. Payment method is expired

Your subscription access may have expired due to your payment method expiring. If this were the case, you should have received an email that your subscription was about to expire. You can double check this by visiting your account settings and checking the details under “Payment methods.”

  1. Logged into the wrong account

It’s possible that you are registered for Sahaja Express under a different email address from the one you are currently logged into. Please try logging out and logging back in to the email address where you receive your invoices for Sahaja Express. You can check which account you are currently logged into here under “Account details.”

  1. Please try clearing your cookies

If neither of the above apply, you may want to try clearing your browser cache / cookies as this will reset the page and may resolve your issue.

If none of the above helped, please send us a message below.

How can I start my free trial for Sahaja Express?

You do not need a coupon code to start your free trial — if you are subscribing for the first time, the free trial will be applied automatically and you will not be billed until the end of the first two weeks.

The videos are buffering and I do not receive an uninterrupted stream. What can I do?

We are sorry to hear that you are experiencing buffering issues. Please try the following and see if any of these steps help:

  • Delete your cookies.
  • Try using a different browser (we recommend Google Chrome).
  • We recommend a minimum of 3 Mb/s transfer speed. You can check your current speed at fast.com.
  • Try turning off background applications that could be using bandwidth such as Skype and YouTube.
  • You can also toggle off the HD option from the bottom right hand corner of the video player. (You may not see this option if you are using an iPhone/iPad).
  • Try pausing the video to let it load before viewing.
  • If someone is using the same network as you to download or stream, then this can cause problems streaming.
  • If using a laptop or desktop, where possible, connect to the internet via a cable, not wirelessly.

If none of these steps help, you can help us to follow-up by sending:

  • Your download speed as registered by fast.com
  • Information about your device / operating system by copy and pasting the link which appears on this page: whatsmybrowser.org

How can I unsubscribe from Sahaja Express?

You can manage your subscription settings and unsubscribe here under “Subscriptions.” If you have any trouble, you can also ask us to unsubscribe you from our end.

I am having problems viewing the videos

We are sorry to hear that you are experiencing issues watching the videos. Please try the following and see if any of these steps help:

  • Delete your cookies.
  • Try using a different browser (we recommend Google Chrome).
  • We recommend a minimum of 3 Mb/s transfer speed. You can check your current speed at fast.com.
  • Try turning off background applications that could be using bandwidth such as Skype and YouTube.
  • You can also toggle off the HD option from the bottom right hand corner of the video player. (You may not see this option if you are using an iPhone/iPad).
  • Try pausing the video to let it load before viewing.
  • If someone is using the same network as you to download or stream, then this can cause problems streaming.
  • If using a laptop or desktop, where possible, connect to the internet via a cable, not wirelessly.

If none of these steps help, you can help us to follow-up by sending:

  • Your download speed as registered by fast.com

Information about your device / operating system by copy and pasting the link which appears on this page: whatsmybrowser.org

I am having trouble with the website

Please describe your issue below, and if possible include a photo / screenshot. See how to take a screenshot here.

I have a billing / payment issue related to Sahaja Express or an online retreat

Please let us know what issue you are experiencing via the message box below, and we will get in touch with you as soon as possible.

I don’t have a credit card, can I pay for Sahaja Express or an online retreat by another method?

We are only able to offer credit card and PayPal as payment options. Through PayPal you can often set up another payment source, like a direct bank transfer. Unfortunately we are not able to offer payment methods outside of this.

How can I unsubscribe from Sahaja Express?

You can manage your subscription settings and unsubscribe here under “Subscriptions.” If you have any trouble, you can also ask us to unsubscribe you from our end.

I cannot afford the monthly subscription at the moment. Do you offer concessions?

We understand that there may be those whose hearts are yearning for Satsang, but who are unable to afford the full monthly cost of Sahaja Express. Concession places are available for those who are unable to subscribe at the full price for financial reasons. You can find out more here.

How do I join on Zoom?

If there is a Zoom call for Sahaja Express subscribers, the link will be on the Sahaja Express live page just underneath the live video player. Please read through the text below the live player to get more information on how to join on Zoom including the link.

The broadcast is pixelated / low quality

Live Satsang is usually broadcast with two or more different quality streams. You can adjust the quality setting in the lower right corner of the player. Select the highest quality that your internet bandwidth can handle.

There is no sound, what can I do?

If you cannot hear any sound, please make sure you don’t have the player or your computer sound muted. Please also refresh the page, if we are having technical difficulties from our end we will post a message on the page to let you know.

The broadcast has stopped playing, what can I do?

Please refresh the page and see if that helps. If we are experiencing technical difficulties from our side, we will post a message on the page to let you know. Otherwise, please check that your internet connection is stable and working — you can check your internet speed on fast.com

If your speed is less than 4 Mbps you should decrease the resolution of the live broadcast by clicking the gear in the bottom right corner of the live player.

If these steps don’t help, please get in touch with us below.

When will my order arrive?

Depending on where you live, and due to the current world situation, shipping times vary greatly, and your order may take more time to reach you. 

If your shipping address is within Europe, please allow up to 3 weeks delivery time from when you placed your order. For those outside Europe, deliveries may take 3-6 weeks. If you have not received your order within the suggested time frame, please check your tracking in case your parcel is being held in customs or contact us below.

Please note, all our parcels are carefully tracked using CTT (Portuguese national postal service) and will need to be signed for upon delivery. 

Once your parcel is out for delivery (within 1-2 working days) you will receive an email with your unique tracking number which you can track here. In case you have not received this email, please check your SPAM/Junk folder using the email associated with your Sangha Shop account. If you cannot find your tracking email please don’t hesitate to contact us. 

Once your item has reached your country, you can also track your parcel via your local postal services using your original tracking number.

How do I track my order?

All our parcels are carefully tracked using CTT (Portuguese national postal service) and will need to be signed for upon delivery. Once your parcel is out for delivery (within 1-2 working days) you will receive a unique tracking number which you can track here

In case you have not received this email, please check your Spam/Junk folder using the email associated with your Sangha Shop account. If you cannot find your tracking email please don’t hesitate to contact us. 

Once your item has reached your country, you can also track your parcel via your local postal services using your original tracking number.

Do I need to sign for my delivery?

All parcels are carefully tracked using CTT, our Portuguese postal services, and will need to be signed for upon arrival. Once your parcel is out for delivery you will receive an email with your unique tracking number which you can track here

We encourage you to track your package in case you need to make alternative arrangements with your local postal services, as we cannot change your shipping address once you have completed your order. 
In case you aren’t home when your parcel is delivered, your local postal services may contact you or leave a note at your door to arrange a collection. However, if your parcel remains unclaimed or the address was incorrect, it will be returned to our online shop in Portugal. As soon as we receive your items, we will contact you to make further arrangements.

Do you accept returns or exchanges of products?

We do not accept returns or exchanges of products (including downloadables), except t-shirts. T-shirts cannot be refunded, but may be exchanged for another size within 60 days of purchase. The items must be unused (not washed or worn) and the buyer pays for postage. If an item is faulty, we will accept it within 60 days of purchase. Please contact us using the message box below if you need to return a faulty item.

Will I be charged customs fees?

All Portuguese duties and taxes are prepaid and completed by us upon sending. However, in some cases, depending on the customs regulations of your country, additional clearance processes and tax/duty fees may be required, please note that these are the responsibility of the customer to address. If this is needed, you will be contacted via email by your local postal services.

My download link doesn’t seem to work. What can I do?

In case the download link does not open in Safari, we suggest using a different browser like Google Chrome or FireFox.

Please note the link you received is for a zipped file. If you are using a device other than a computer such as a smartphone or tablet you may need to download an appropriate app to unzip zipped files such as iZArc and iZip for apple and WinZip for android.

If you are using a windows computer and are having trouble downloading, it may be that your security software is blocking your download.

Where can I find my downloadable package? I didn’t get the email with the link

The emails with links are sent automatically to the email address you entered in your shop account. Please check if your email address is correct, and also check your spam folder. If it is not there, it might be that your mail provider is filtering your emails. Please add the email address no-reply-shop [at] mooji.org as a contact to ensure your emails reach you in the future. After adding this email address to your contacts, send us a message using the message box below, so we can resend your email. 

You can also access your downloads by logging into your account on the Mooji Sangha Shop website.

I purchased a downloadable but it is not fully downloading

Occasionally, when someone clicks the download link, the download doesn’t automatically begin, or the download starts but doesn’t complete. Changing your browser usually solves this issue (eg if you are using Safari, use Google Chrome or another browser instead). Please also check if your internet connection is good. If you still encounter difficulties with downloading, please contact us using the message box below.

How do I transfer mp3 files from my computer to my iPhone or mobile device?

It is possible to download the files on multiple devices. The easiest way to put files on your mobile device is by opening your email with the download link on that device and downloading the files directly there.

On older iPhones, it is sometimes not possible to download directly. There are different ways to transfer files to your iPhone; here is one option: Download the files onto your computer. They will likely be ‘zipped’. Unzip the files (there are many free programs you can find online, eg 7-zip for Windows, or iZip for Mac). Open iTunes (or Music) on your computer. Select “File menu”, then choose “Add to Library”, and select the unzipped files. Now sync iTunes on your iPhone, and the files should be available there.

How do I add the files to my iTunes library?

If you have a computer and wish to add the files to your iTunes library, please follow the steps below:

  1. Click the download link in your email to download the file onto your computer (if you ordered several files please download one by one and wait for it to finish the download before clicking on it, or clicking on the next link)
  2. Unzip the file (with the help of one of the many free programs you can find online, e.g. 7-zip for Windows, or iZip for Mac)
  3. In iTunes on your computer select “File menu”, then choose “Add to Library”, and select the mp3 files
  4. Sync your iPhone with iTunes.

What kind of file format is the ebook?

The most popular formats for ebooks are mobi and epub. Both formats are offered when you buy an ebook from us.

How do I know if my ebook reader needs the mobi or the epub file?

You can find out online or in your user manual which file your reader uses. Amazon Kindle uses mobi files. Apple Books, Google Play Books, Sony Reader, Kobo and Barnes & Noble Nook all use epub files. When you purchase an ebook here, we provide both epub and mobi files so you will have a compatible file for your specific reader.

What if I don’t have an ebook reader device?

You don’t need an ebook reader device to read an ebook. You can access ebooks on your computer or mobile devices like smartphones through programs that read ebooks.

An example is the Kindle application (software) that allows you to read mobi ebooks and is available on Amazon as a free download (you need to have an Amazon account). There are also free epub reader applications. These applications are usually compatible with many types of devices, eg PC, Mac, iPhone, iPad, Android phones or tablets so you can read ebooks on whichever device or computer you have.

I have the ebook file on my computer. How do I move it to my mobile device?

There are many ways to move files to mobile devices, which also vary because of the number of types of devices and ebook readers. An easy way is to open your email with the download link on your mobile device and download it directly onto your device. If you have a Kindle, you can also connect the Kindle to your computer, and then click and drag the file directly into the device.

I have downloaded the ebook file onto my computer. How do I open it?

You will need to download and install an app to be able to read ebooks on your computer or phone. When you have downloaded and installed the app, and also downloaded the ebook, if you double-click on the ebook file on your computer, it should automatically open in the app. Please also read ‘What if I don’t have an ebook reader device?’ above.

What are the accepted payment methods?

We accept PayPal, Visa, Visa Debit , Visa Electron, MasterCard, Maestro, American Express.

My payment is not going through

There are a number of reasons why a payment might fail; these are some of the most common solutions:

  • Check your account balance to ensure you have sufficient funds.
  • Try entering your details again to be sure they were entered correctly. 
  • Check if you have permission to make payments outside your country.
  • The internet server timed out. If it took some time to complete an order, the system may detect this as an error. In this case, you would need to go through the payment process again.
  • If you are paying with PayPal, if your PayPal details are not identical to your Mooji Sangha Shop account details, occasionally the payment does not go through. If this is the case, you will need to update your Mooji Sangha Shop account details to match your PayPal details (or vice versa).

If you have other payment issues with PayPal, please contact PayPal directly. Log into your account to find the PayPal ‘Contact Us’ page.

You can also contact your bank, who can give you information  why your payment could not be processed. They can also unblock cards to allow payments to companies based outside of the issuing country.

I want to change my email or postal address

If you have recently placed an order, please use the text box below to send us a message with your new address, so we can help you with this.

If you would like to update your billing or shipping address, you can do so by logging into your shop account and clicking the ‘Addresses’ section on the left hand side. 

Can I visit or live in Monte Sahaja?

We appreciate the natural urge to visit Monte Sahaja, and we receive many more heart-felt queries than we are able to invite—over the past 25 years Moojibaba’s presence and pointings have deeply touched many thousands of lives. We feel it is important to convey that it is not necessary (even for long term students) to visit Monte Sahaja to benefit fully from Moojibaba’s guidance, as the online retreats and many other offerings are such powerful aides to full self-realisation.

Moojibaba himself shared that some of his most evolved students have never been to Monte Sahaja physically and he continues to be in deep inner connection with each of them and they know this.  Currently in Monte Sahaja, Moojibaba is finding himself drawn to working more closely with smaller groups of earnest seekers who are deeply connected with his teachings and are ripe to be in abidance as the limitless Self. At the moment, this is felt to be in the highest service to the overall sangha field, as the power of these talks can be equally shared with all those following earnestly around the world.

In light of this, a small number (around 30) mature, long term students are invited monthly. Please know that it is not possible to visit Monte Sahaja in any way without an invitation (including day visits as we are not a ‘drop-in’ center).

We encourage all those drawn to Satsang to make full use of the many online resources, including Sahaja Express and the free media on Mooji TV. You can also keep an eye on our Schedule page for upcoming events or sign up for our mailing list to stay updated. If you would like to connect with others in your area who are in Satsang, you may like to take a look at the Sangha Groups page.

I have not received an invitation, can I still visit Monte Sahaja?

It is not possible to visit Monte Sahaja without an invitation. Invitations are extended to some of Moojibaba’s many dedicated students who have been in Satsang for a long period of time, have a genuine spiritual heart connection with Moojibaba, and are ripe to be in a state of abidance with these pointings. However, please know that it is not necessary (even for long term students) to visit Monte Sahaja to benefit fully from Moojibaba’s presence and pointings, as the online retreats and other offerings are such powerful aides to full self-realisation.

Moojibaba himself shared that some of his most evolved students have never been to Monte Sahaja physically and he continues to be in deep inner connection with each of them and they know this.

We encourage all those drawn to Satsang to make full use of the many online resources, including Sahaja Express and the free media on Mooji TV. You can also keep an eye on our Schedule page for upcoming events or sign up for our mailing list to stay updated. If you would like to connect with others in your area who are in Satsang, you may like to take a look at the Sangha Groups page.

I want to visit or move to the area

Please be aware that Monte Sahaja is closed and it is not possible to visit.

The closure of Monte Sahaja is very likely to last at least until Spring, 2022. Please note that even when we are open, coming to the area does not imply coming to Monte Sahaja. Visits will only be possible through an application process that will be on the website. Thank you for your support with this. 

If you are anyhow moving to the area please get in touch with us below.

Where can I find out more about donations?

You can find out more on our Donate page, or you are welcome to send us a message below.

How can I make a donation?

Thank you for considering making a donation. Information about donating can be found on the Donate page of the website. 

Can I send Mooji a letter or gift by post?

While Mooji receives your love and appreciates your kind gestures, he prefers that you do not send him gifts as he has all that he needs. Also, he lives in a very small hut and is very content with what he has been graced with. He says the greatest gift you could offer is to follow his guidance earnestly until you awaken to your true and eternal nature. You can also read some powerful pointers here about the urge to send individual letters and requests. 

If you feel to offer a gift, donations are most gratefully received to help make Satsang accessible to the many beings who love and follow his teachings. If you wish to donate or to find out more, please visit the Donate page.

What is a Mooji Sangha Group?

Mooji Sangha Groups started out spontaneously many years ago as those following Mooji’s guidance naturally felt to gather and watch Satsang together. Sangha groups now come together in many countries around the world to be immersed in the energy field of Satsang. They have found and shared that gathering with others who are following the teachings of Moojibaba and watching Satsang together creates a powerful contemplative space. More information can be found on the Mooji Sangha Groups page.

How can I find out if there is a Sangha Group in my area?

You can find a full list of Sangha groups registered around the world at Mooji Sangha Groups. If you wish to start a Sangha group or for more information, you are welcome to send us a message below.

Can I help in some way? Can I do seva?

Seva is a sanskrit word that means ‘selfless service’, and refers to actions performed without any expectation of reward or outcome. Currently there are several areas where it may be possible to offer seva from home in your own time:

Transcribing: this involves listening to Mooji’s words and carefully writing what is spoken. It requires very good English and attention to detail.

Translating and subtitling: this involves translating Mooji’s words into a given language, and then adding this to the video using special captioning software. It requires good language skills in both English and the target language, as well as some technical skill or ability to learn these.

English captions:
this involves adding captions to videos in English using captioning software. It requires good English skills as well as some technical skills or ability to learn these.

If you would like to offer seva in any of the above areas, you can send us a message using the box below. Please include the type of seva you would like to offer and share a little about yourself, such as why you would like to do seva, the nature of you connection with Mooji and Satsang, any relevant experience, and anything else you feel to share.

Do you have jobs? / Do you have any open positions?

Currently we do not have any open positions. If any positions open up, they will be shown on the website. 

I have a question relating to physical or mental health

While Satsang can be beneficial in many ways, it is not a replacement for any therapy or other medical treatment or diagnosis, and we are not able to advise on matters of health. Please note that if you are currently receiving or have previously received any medical treatment or therapy for issues related to mental health, being in Satsang may not be suitable for you. More information can be found here.

I am experiencing emotional, energetic or psychological distress

There can be many reasons for emotional, energetic and psychological experiences and distress. If there is a struggle with these, some additional help may be needed. We are not able to advise on matters of health, and in some cases getting the advice of a medical professional can be helpful as they may rule out or support with physiological or psychological reasons for these experiences. If you are concerned about your emotional, energetic or psychological well-being, we strongly urge you to contact a medical health professional. 

Please also know that our focus is not kundalini experiences, and we also cannot advise on these.

You can find out more about Satsang and Mental health on our Physical & Mental Well-being page.

Can I use the video/audio from a Satsang with Mooji or other material such a quote by Mooji, for my own project?

If you would like to use the video or audio from a Satsang with Mooji, or any other Satsang material for your own project, please get in touch with us below.

It is very helpful that you include the details of your request, such as what you would like to use and where, along with any samples or links if you have them. We also very much appreciate hearing about how you came to know about Mooji, and your connection with him and Satsang.

All material related to Satsang with Mooji such as Mooji’s voice, image, written words, video & audio, quotes, music, photos are copyright protected. We will get back to you as soon as we can to let you know whether it is okay to use, but please know that we receive many requests and this may take some time.

Can I translate Mooji’s books into my language?

We receive many inquiries from people who would like to translate Mooji’s books into a wide range of languages. We understand and appreciate this urge, however, we prefer that people have professional translation experience. If you are a professional translator and feel a strong urge to be involved, you may contact us with your previous translation experience using the message box below.

Who do I contact about foreign rights for Mooji’s books?

The foreign rights for Mooji’s books are held by several publishers. If you are a publisher interested in foreign rights for any of Mooji’s books, please contact us using the message box below to find out more.

I am working on a book, article or other written project. Can I use a quote from Mooji, a book excerpt, a satsang transcript or recording for this?

If you would like to use the video, audio or transcript from a Satsang with Mooji, or any other Satsang material for your own project, please get in touch with us below.

It is very helpful that you include the details of your request, such as what you would like to use and where, along with any samples or links if you have them. We also very much appreciate hearing about how you came to know about Mooji, and your connection with him and Satsang.

All material related to Satsang with Mooji such as Mooji’s voice, image, written words, video & audio, quotes, music, photos are copyright protected. We will get back to you as soon as we can to let you know whether it is okay to use, but please know that we receive many requests and this may take some time.

Where can I find music that is played in Satsang with Mooji? Are there any music albums available from these musicians?

You can find out more about the music that springs from the Mooji Sangha musicians at Mooji Mala Music, where the current albums are found. Mooji Mala Music is available in the Mooji Sangha Shop, as well as many online platforms such as iTunes, Spotify, Amazon and more.

There is also a Mooji Mala Music YouTube channel that regularly shares vibrant music played before and after Satsang with Mooji.

I am working on a music project. Can I use a Satsang recording, a quote by Mooji, a music track for this?

If you would like to use the video or audio from a Satsang with Mooji, any other Satsang material, or Sangha music for your own project, please get in touch with us below.

It is very helpful that you include the details of your request, such as what you would like to use and where, along with any samples or links if you have them. We also very much appreciate hearing about how you came to know about Mooji, and your connection with him and Satsang.

All material related to Satsang with Mooji such as Mooji’s voice, image, written words, video & audio, quotes, music, photos are copyright protected. We will get back to you as soon as we can to let you know whether it is okay to use, but please know that we receive many requests and this may take some time.

Where can I find the photos from previous events?

We have a dedicated team of photographers that take beautiful photos, many of which are shared on the website Photos with Mooji. Here you can find photos from the Open Satsangs in India and other places such as Lisbon, Madrid and London. There are also galleries that share photos from Sunday Satsang (2015 – 2018), as well as the early days of Satsang.

Photos from residential retreats previously held in Monte Sahaja and Zmar are shared privately by email with the participants that attended physically.

Can I use a photo of Mooji, Satsang, the Sangha or Monte Sahaja for my own project?

If you would like to use any photos of Mooji, Satsang, Monte Sahaja, or the Sangha, please get in touch with us below. It is very helpful that you include the details of your request, such as what you would like to use and where, along with any samples or links if you have them. We also very much appreciate hearing about how you came to know about Mooji, and your connection with him and Satsang.

All material related to Satsang with Mooji such as Mooji’s voice, image, written words, video & audio, quotes, music, photos are copyright protected. We will get back to you as soon as we can to let you know whether it is okay to use, but please know that we receive many requests and this may take some time

Can I use “The Invitation to Freedom” as part of my project, sessions, retreat, class etc.?

The Invitation is a simple yet powerful and integral part of Satsang with Mooji. It has evolved over the course of many years of Satsang as a distilled and focused presentation of Moojibaba’s essential pointing and is supported by every other aspect of Satsang. We therefore ask that people don’t share The Invitation as part of their own projects or work, as it is not a stand-alone exercise to be shared or taught as a kind of technique or method out of the bigger context of Satsang with Moojibaba.

Can I access Sahaja Express from all of my devices?

You can watch Sahaja Express on your PC, laptop, smartphone, and tablet. You can also cast to your TV using Chromecast, but we do not offer support for watching on Smart TV browsers. If you wish to watch on your TV and casting is not an option, we would recommend connecting your computer, phone or tablet to the TV using an HDMI cable.

I’m having trouble logging into my Sahaja Express account

Sorry that you’re having this issue. Please see if this is due to one of the following reasons:

  1. Payment method is expired

Your subscription access may have expired due to your payment method expiring. If this were the case, you should have received an email that your subscription was about to expire. You can double check this by visiting your account settings and checking the details under “Payment methods.”

  1. Logged into the wrong account

It’s possible that you are registered for Sahaja Express under a different email address from the one you are currently logged into. Please try logging out and logging back in to the email address where you receive your invoices for Sahaja Express. You can check which account you are currently logged into here under “Account details.”

  1. Please try clearing your cookies

If neither of the above apply, you may want to try clearing your browser cache / cookies as this will reset the page and may resolve your issue.

If none of the above helped, please send us a message below.

How can I start my free trial for Sahaja Express?

You do not need a coupon code to start your free trial — if you are subscribing for the first time, the free trial will be applied automatically and you will not be billed until the end of the first two weeks.

How can I unsubscribe from Sahaja Express?

You can manage your subscription settings and unsubscribe here under “Subscriptions.” If you have any trouble, you can also ask us to unsubscribe you from our end.

I am having problems viewing the videos

We are sorry to hear that you are experiencing issues watching the videos. Please try the following and see if any of these steps help:

  • Delete your cookies.
  • Try using a different browser (we recommend Google Chrome).
  • We recommend a minimum of 3 Mb/s transfer speed. You can check your current speed at fast.com.
  • Try turning off background applications that could be using bandwidth such as Skype and YouTube.
  • You can also toggle off the HD option from the bottom right hand corner of the video player. (You may not see this option if you are using an iPhone/iPad).
  • Try pausing the video to let it load before viewing.
  • If someone is using the same network as you to download or stream, then this can cause problems streaming.
  • If using a laptop or desktop, where possible, connect to the internet via a cable, not wirelessly.

If none of these steps help, you can help us to follow-up by sending:

  • Your download speed as registered by fast.com

Information about your device / operating system by copy and pasting the link which appears on this page: whatsmybrowser.org

I am having trouble with the website

Please describe your issue below, and if possible include a photo / screenshot. See how to take a screenshot here.

My download link doesn’t seem to work. What can I do?

In case the download link does not open in Safari, we suggest using a different browser like Google Chrome or FireFox.

Please note the link you received is for a zipped file. If you are using a device other than a computer such as a smartphone or tablet you may need to download an appropriate app to unzip zipped files such as iZArc and iZip for apple and WinZip for android.

If you are using a windows computer and are having trouble downloading, it may be that your security software is blocking your download.

Where can I find my downloadable package? I didn’t get the email with the link

The emails with links are sent automatically to the email address you entered in your shop account. Please check if your email address is correct, and also check your spam folder. If it is not there, it might be that your mail provider is filtering your emails. Please add the email address no-reply-shop [at] mooji.org as a contact to ensure your emails reach you in the future. After adding this email address to your contacts, send us a message using the message box below, so we can resend your email. 

You can also access your downloads by logging into your account on the Mooji Sangha Shop website.

I purchased a downloadable but it is not fully downloading

Occasionally, when someone clicks the download link, the download doesn’t automatically begin, or the download starts but doesn’t complete. Changing your browser usually solves this issue (eg if you are using Safari, use Google Chrome or another browser instead). Please also check if your internet connection is good. If you still encounter difficulties with downloading, please contact us using the message box below.

How do I transfer mp3 files from my computer to my iPhone or mobile device?

It is possible to download the files on multiple devices. The easiest way to put files on your mobile device is by opening your email with the download link on that device and downloading the files directly there.

On older iPhones, it is sometimes not possible to download directly. There are different ways to transfer files to your iPhone; here is one option: Download the files onto your computer. They will likely be ‘zipped’. Unzip the files (there are many free programs you can find online, eg 7-zip for Windows, or iZip for Mac). Open iTunes (or Music) on your computer. Select “File menu”, then choose “Add to Library”, and select the unzipped files. Now sync iTunes on your iPhone, and the files should be available there.

How do I add the files to my iTunes library?

If you have a computer and wish to add the files to your iTunes library, please follow the steps below:

  1. Click the download link in your email to download the file onto your computer (if you ordered several files please download one by one and wait for it to finish the download before clicking on it, or clicking on the next link)
  2. Unzip the file (with the help of one of the many free programs you can find online, e.g. 7-zip for Windows, or iZip for Mac)
  3. In iTunes on your computer select “File menu”, then choose “Add to Library”, and select the mp3 files
  4. Sync your iPhone with iTunes.

How do I know if my ebook reader needs the mobi or the epub file?

You can find out online or in your user manual which file your reader uses. Amazon Kindle uses mobi files. Apple Books, Google Play Books, Sony Reader, Kobo and Barnes & Noble Nook all use epub files. When you purchase an ebook here, we provide both epub and mobi files so you will have a compatible file for your specific reader.

What if I don’t have an ebook reader device?

You don’t need an ebook reader device to read an ebook. You can access ebooks on your computer or mobile devices like smartphones through programs that read ebooks.

An example is the Kindle application (software) that allows you to read mobi ebooks and is available on Amazon as a free download (you need to have an Amazon account). There are also free epub reader applications. These applications are usually compatible with many types of devices, eg PC, Mac, iPhone, iPad, Android phones or tablets so you can read ebooks on whichever device or computer you have.

I have the ebook file on my computer. How do I move it to my mobile device?

There are many ways to move files to mobile devices, which also vary because of the number of types of devices and ebook readers. An easy way is to open your email with the download link on your mobile device and download it directly onto your device. If you have a Kindle, you can also connect the Kindle to your computer, and then click and drag the file directly into the device.

I have downloaded the ebook file onto my computer. How do I open it?

You will need to download and install an app to be able to read ebooks on your computer or phone. When you have downloaded and installed the app, and also downloaded the ebook, if you double-click on the ebook file on your computer, it should automatically open in the app. Please also read ‘What if I don’t have an ebook reader device?’ above.

I’m hearing an echo or no sound, what’s wrong?

If you are hearing an echo, it is possible you have the broadcast open in multiple browser tabs or windows. If you cannot hear any sound, please make sure you don’t have the player or your computer sound muted.

The image is fuzzy / pixelated, what can I do?

We usually broadcast with two or more different quality streams. You can adjust the quality setting in the lower right corner of the player. Select the highest quality that your internet bandwidth can handle.

The stream is buffering / not loading, what can I do?

Please try refreshing the page and closing / re-opening your browser. If you are having consistent issues trying to watch the stream, please try switching to Google Chrome web browser. 

If you are experiencing recurring buffering, please make sure your internet connection is fast enough to support streaming: www.speedtest.net (should be at least 1.5 Mbps download) If you have a slower internet connection, please try lowering the playback resolution by clicking on the gear icon in the bottom right corner of the video player. 

Wherever possible, connect to the internet using a cable rather than WiFi

If you have confirmed your connection is fine and you have been able to watch the stream successfully so far, the problem may be on our end. We will be working to fix the issue and you can send an email using the message box below to let us know what is happening for you. If you have not been able to establish a connection to the stream at all, please take a screenshot and send it to us.

I click on the recordings but they don’t play

We are sorry that you are having this issue. Please try the following:

  • Try watching on Google Chrome and see if this helps 
  • Delete your cookies and browsing history from your browser 
  • See if it works on a different device. 

If you are still having trouble, please take a screenshot and send it to us using the message box below along with an explanation of what you have tried so far.

I want to subscribe/unsubscribe to the mailing lists

We currently offer four mailing lists: News & Events, Satsang Releases, Sangha Shop, and Quote of the Week. You can subscribe to any of these here.

You can unsubscribe from any of the mailing lists by following the link in the footer of the email, or you can send us an email using the message box below to let us know which email and mailing list you would like to be removed from.

I have a question, feedback, or am having an issue with Mooji.org or Mooji.tv

Thank you for reaching out. Please send us a message below with detailed information, including any relevant links.

If your question has not been answered, please email us using the form below. You are also welcome to look at our list of General FAQs and Retreat FAQs.

You are welcome to look at our FAQs to help you find what you are looking for more easily, or you can email us using the form below.

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