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What is Satsang, Self-inquiry, and the Invitation?
Satsang means ‘association with the highest Truth’ and refers to a gathering of people who are searching for who or what they truly are at the deepest level. Satsang often takes place in the presence of an awakened teacher or master. Seekers will ask questions and the master will respond to clear up any doubts, misunderstandings or apparent obstacles. Satsang, Self-inquiry and ‘An Invitation to Freedom’ are all powerful aids to discovering your true nature and timeless freedom. A lasting discovery of Truth is often referred to as self-realisation, enlightenment or awakening. More information can be found on the Satsang page.
What language is the retreat being offered in? Will there be any translations?
The retreat is in English with translation available for the Live Broadcast, Pre-Retreat Recordings, Contemplation Guidances and in selected Zoom calls for Español, Français, Italiano, Português and Русский
Translation in each language is available in Zoom for two sessions, and participants using the live translation service will be invited to attend these two sessions on Zoom so they also have an opportunity to bring forward their questions.
This translation service is being lovingly offered by non-professional interpreters joining online from around the world, and the quality may vary. It is helpful for some participants to listen to Satsang in their native language, however there is always the possibility that some of Mooji’s words or meaning is missing or not translated perfectly. Naturally, Mooji’s own, unfiltered words are the highest and most powerful transmission, but many have benefitted deeply from listening to the live translation.
Is this a residential program?
This retreat is not residential; it is being offered online only.
How do I register?
Registration has the following steps:
– Create a Mooji.org account or Log In using your existing Sangha Shop or Sahaja Express account
– Read and acknowledge the mental health information
– Fill in the information on the Checkout page, taking note that there are two columns, and click “Place order”
– You will then have immediate access to the Retreat Home page
– You will also receive two booking confirmations: one containing your Invoice for payment and another Welcome email with the link to the retreat Home page and some other information
At Satsang time, go to the retreat homepage. The link is in your confirmation email, you can also get there by clicking ‘Attend’ at the top of this page.
If you are already logged in, you will be automatically taken to the broadcast. If you are not logged in, just click log in and enter your Mooji.org account details. The broadcast will start automatically on the video player.
What if I have problems registering for the retreat?
Please try clearing your cookies
If you have any difficulties getting your payment accepted, or another problem not covered in these FAQs, please contact us here.
I cannot afford the retreat at the moment. Do you offer concessions?
Concession places are available for those who are unable to attend at the full price for financial reasons. Please click here for more information. Applications for concessions close on Tuesday, 6 March at 8am (Lisbon time). If you can complete the form earlier, that is a great help for us to process the applications in good time before the start of the retreat.
Watching & Being on Retreat
I can’t join all the Satsangs in real time. Can I watch at another time?
We encourage everyone to attend all the sessions of the retreat, however if this is not possible, the recordings are available to stream or download for at least 6 months after the event. Streaming is possible shortly after the end of each Satsang, and downloads will be available within 2 weeks after the end of the retreat.
How can I make the most of the retreat? Such as preparing the space, and passing the time between Satsangs?
As much as possible throughout the retreat, move quietly with your attention resting in silent awareness. Some suggestions that you may wish to consider:
- Preparing your space can contribute greatly to the atmosphere. For example, a clean and quiet space where you are comfortable and undisturbed can be supportive.
- Take a moment to consider how to be free from distractions and interruptions. Eg. turn off your phone; close apps and other tabs on the computer; where possible and appropriate, let friends and family know that you would prefer not to be disturbed.
- The time you spend prior to and after Satsang is of utmost importance to allow the pointings to settle deeply inside your heart. Sitting quietly at these times can be very powerful, even if it is just for 10 minutes.
- Keep your attention focused inwards throughout the retreat even while engaging in necessary practical daily activities and interactions.
- Arrange some quiet contemplative time, and avoid unnecessary distractions throughout the retreat, such as watching movies/tv, browsing social media etc.
I cannot be fully in a retreat environment at home, eg. due to work or parental responsibilities. Is it still worth joining?
The most important requirement is a sincere and wholehearted commitment to self-discovery. While it is recommended to have plenty of time for contemplation, and a calm and peaceful space to join the retreat, it is still possible to benefit greatly from the retreat in other circumstances. Our suggestion would be to be as present as possible during the Satsangs (live or recorded), and to avoid any unnecessary additional activities other than what is required of you.
Can I ask Mooji a question?
Each participant will be invited to join two live Satsangs on Zoom and Moojibaba will take questions directly from those on Zoom. If you have a burning satsang question, report or testimony for Moojibaba, you can use the hand icon on Zoom to indicate this. Please keep your question short and to the essence of what you would like to share.
We also feel to share that it is not necessary to ask a question to make the full use of this time in retreat—when Moojibaba answers one questioner, he is really answering all our questions with his universal answers and direct pointings.
Questions in French, Portuguese, Italian, Spanish and Russian: It is also possible to ask Mooji a question in these languages. Each Zoom session will have two translation languages available (each satsang will offer translation for all languages on the Live Broadcast, but only 2 languages within the zoom call). If you require translation, please select the two sessions that offer translation in your language when you register.
How do I watch live?
At Satsang time, go to the top of this page, which is the Retreat Homepage, and the broadcast should start automatically at the scheduled time. If it does not, you may need to refresh the page.
If at any time you do not see the live player at the top of the page, you can get to the Retreat Homepage by clicking ‘Attend’ or ‘Log In’ at the top right of the page.
If you do not see either ‘Attend’ or ‘Log In’, then you may be logged into our website with a different email address than the one you registered with. In this case, go to ‘My Account’ (by clicking the circle at the very top right) and log in with the same email address you used to register for the retreat.
If you are not logged in, just click log in and enter your Mooji.org account details. The broadcast will start automatically on the video player at the top of the page. If it does not, you may need to refresh the page.
Usually broadcasts begin 5-15 minutes before scheduled time. If the Satsang doesn’t start on schedule, please refresh the page. If it is still not there, please double check the Schedule page and make sure you are tuning in at the correct time based on your time zone.
If you have any issues, please check the FAQ and if you still need help contact us here.
Joining on Zoom
What is Zoom?
Zoom is a video and audio conferencing platform that allows calls for groups of people. The free account offered by Zoom is sufficient to participate in this retreat. You can find out more about Zoom here.
Is everyone on Zoom for the whole retreat?
No, most participants will watch each Satsang via the Live Broadcast that takes place in the Live Player at the top of this Retreat Homepage. During Satsang, a smaller, changing group of participants will be in a Zoom call with Mooji. Everyone will have the opportunity to join two Satsang sessions on Zoom (if they like). Much like in a physical retreat, most of the retreat participants are being guided through Mooji’s universal exchanges with questioners that come forward.
How do I join the Satsang Zoom call?
A group of participants will join each Satsang via Zoom, while the rest of the participants watch a live broadcast via the Retreat Homepage. During registration, you can indicate which Satsang sessions you are available to join on Zoom (if any). We try to accommodate everyone’s preference, but as we cannot guarantee this, it is important to look at the Retreat Homepage after we have allocated the sessions, which will be by Thursday, 16 March at 23.00 Lisbon time. You will see a section that says “Your allocated sessions are” followed by the two sessions. A Zoom link will also be available on the Home page.
How do I know when I’m invited to join Satsang on Zoom?
During registration, you can indicate which two Satsang sessions you are available to join on Zoom (if any). We try to accommodate everyone’s preference, but as we cannot guarantee this, it is important to look at the Retreat Homepage after we have allocated the sessions, which will be by Thursday, 16 March at 23.00 Lisbon time. You will see a section that says “Your confirmed sessions to join on Zoom are” followed by the two sessions that you are invited to. A Zoom link will also be available on the Homepage.
How can I ensure that Zoom will work for me?
Participants for the retreat will be given access to online materials that guide you on how to install and connect to meetings with Zoom. As everyone has the opportunity to join two Satsang session on Zoom, we recommend that you join one of the following Onboarding & Zoom Practice Calls if you are unfamiliar with Zoom and would like some extra support in using the program.
Wednesday, 15 March
9:00-10:30 (Lisbon time)
15:00-16:30 (Lisbon time)
Joining this practice call will help to ensure that you are comfortable in Zoom and with the settings that will suit you for this retreat. You can find the link to join on the Home tab in the Onboarding & Zoom Practice Calls section.
What are the the technical requirements for joining the daily Satsang broadcasts?
5-10mbps download speed is recommended. You can check your connection at Fast.
These are our suggested technical specifications for joining the broadcasts:
Supported desktop browsers
Google Chrome, Mozilla Firefox, Safari 8 or higher, Internet Explorer 11, Microsoft Edge. Note: We recommend using Google Chrome as it seems to have the least technical difficulties. If you are having any trouble watching the live stream or recordings, please try switching to Google Chrome.
Supported mobile browsers
Chrome, Firefox, Safari (iOS), Android native browser (Samsung devices only)
Please note that Smart TV browsers are not supported at this time.
What are the the technical requirements for joining the Zoom call?
The same requirements apply for a Zoom meeting as for joining the broadcast (see question above). Additionally, we recommend that you:
- Download the latest version of Zoom software for free here
- Test your audio and camera on Zoom here
- Join using a computer (PC or Mac) instead of a mobile device / tablet
- Connect with headphones that have an in-built microphone
The stream is buffering / not loading, what can I do?
Please try refreshing the page and closing / re-opening your browser. If you are having consistent issues trying to watch the stream, please try switching to Google Chrome web browser.
If you are experiencing recurring buffering, please make sure your internet connection is good enough to support streaming. You can test it at Fast (should be at least 1.5 Mbps download)
If you have a slower internet connection, please try lowering the playback resolution by clicking on the gear icon in the bottom right corner of the video player.
Wherever possible, connect to internet using a cable rather than WiFi
If you have confirmed your connection is fine and you have been able to watch the stream successfully so far, the problem may be on our end. We will be working to fix the issue and you can contact us here to let us know what is happening for you.
If you have not been able to establish a connection to the stream at all, please take a screenshot and send it to us here.
The image is fuzzy / pixelated, what can I do?
Live Satsang is usually broadcast with two or more different quality streams. You can adjust the quality setting in the lower right corner of the player. Select the highest quality that your internet bandwidth can handle.
I am hearing an echo or no sound, what’s wrong?
If you are hearing an echo, it is possible you have the retreat open in multiple browser tabs or windows.
If you cannot hear any sound, please make sure you don’t have the player or your computer sound muted.
I click on the recordings but they don’t play...
• Please try watching on Google Chrome and see if this helps
• Delete your cookies from your browser
• See if it works on a different device.
If you are still having trouble, please take a screenshot and send it to us here along with an explanation of what you have tried so far.
I am not able to log in to the retreat.
Delete your cookies from your browser
Make sure you are logging in with the same account you used to register
If you can’t remember your password, click ‘Forgot password’ and you will receive a link to reset it
If you can’t remember the account you used to register for the retreat, please contact us here and we should be able to help you find your account information
I have another issue not listed here.
Our first recommendations are always to:
• Restart web browser
• Clear cookies and browsing history
• Try using Google Chrome
If these suggestions don’t help, please give as much detail as possible in the issue you are facing, and include screenshots (how to take a screenshot) as well as the browser and device you are using. You may send us your support question here.
What is the cancellation policy?
If you cancel your participation in a retreat for any reason, the cancellation policy below will apply:
- If you cancel up to 48 hours before the start of the Online Event/Retreat, a full refund of the ticket fee will be given.
- It is not possible to cancel within 48 hours before the start of the Online Event/Retreat; no refunds will be given for cancellation requests after this time.